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Global Currency Exchange
Frequently Asked Questions

How can I use your service?
Simply register with us either online or print off a registration form and post or fax it to us. We will contact you and give you the exchange rate and guide you through your currency exchange purchase and transaction.
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How long does it take for my funds to reach my foreign bank account?
Once we've cleared your sterling funds (allow 5 working days for a cheque, 2/3 for a BACS transfer, a CHAPS transfer is instant), your foreign currency will reach your foreign bank account within 1 to 5 working days.
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How will my funds be secure?
Your funds will be held in a dedicated HSBC client account.
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How do you manage to beat the banks?
We work on live exchange rates and monitor many treasury providers to aim to provide you with the best exchange rate. We work on a high turnover of transactions rather than a high profit margin - saving you money.
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Are the rates guaranteed?
Yes, we give actual exchange rates provided at that time rather than indication rates as provided by other sources such as Teletext and other internet sites.
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How much does it cost to use your service?
Nothing! There are no fees to register, no commissions and no telegraphic transfer costs. For transfers to Spain we also guarantee no receiving charges at ANY SPANISH BANK
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How do I get my money to GLOBAL?
You can send us a cheque, or if you need money transferred quickly, you can use a CHAPS or BACS payment method from your bank direct to our HSBC account.
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